1. Decide beforehand what order you will show the
rooms.
2.
Show the best rooms first.
3.
Guide the viewer around the property
once, then invite them to sit down in the living room with you to ask
any questions.
4.
Don't overload them with detail i.e. the size of
your boiler or the trouble with the neighbour's cat.
5.
On the first viewing be business-like, if they are interested you can get to know someone better on the second viewing.
6.
Never point out problems or issues.
7.
Point out positive features such as the south facing garden or very easy parking.
8.
Finally invite them to take another tour round the property on their own but don't go off and make a phone call - be on hand to answer
any further questions.
Don't let house viewers' questions catch you off guard. Be prepared with information to hand
for their possible questions such as the type of boiler, security alarm,
direction of sun in the garden, options for parking and local amenities
such as parks, schools, shops, cafes and bars.